Case study 02 — Luxury Bridal & Couture
LiveKootis Couture
“The art of being unforgettable.”
- Client
- KOOTIS Couture
- Sector
- Luxury Bridal & Couture
- Location
- Couva, Trinidad
- Year
- 2026
- Live site
- kootiscouture.app
Depth of build
Full business system
Overview
An editorial couture house online — and the private maison software behind it: point of sale, client dossiers, gown tracking, alterations, concierge messaging and a private client portal.
The brief
KOOTIS carries gowns from the world's great houses, from Elie Saab to Jovani and Sherri Hill. The boutique experience in Couva is extraordinary. The business behind it — appointments, deposits, alterations, knowing where every gown is — deserved the same couture standard.
Our response
We art-directed a quiet-luxury public site, then built the whole maison underneath: a couture point of sale with printed receipts, an 11-chapter client dossier, a gown movement register by barcode, alterations tracking, a concierge desk that drafts and queues messages automatically, a staff 'My Day' and an invitation-only client portal with family QR passes.
Scope
Behind the scenes
The part nobody sees.
The software the team uses every day to run the business — built by us, connected to the website.
- 01Owner dashboard
- 02Point of sale & receipts
- 03Client book & dossiers
- 04Appointments & reservations
- 05Deposits & settlements
- 06Gown inventory & designers
- 07Barcode movement register
- 08Alterations timeline
- 09Concierge desk & AI drafting
- 10Message templates & approvals
- 11Staff 'My Day'
- 12Staff access & roles
- 13Website content editor
- 14Catalogue import
- 15Reports & activity history
- 16Private client portal
- 17Family QR passes
What we shipped
More than a website. A platform.
- 01
Couture point of sale
Searchable checkout with deposits, settlements and receipts carrying barcodes and QR codes.
- 02
Private client dossier
Eleven chapters per client — measurements, occasions, moodboards, journal and receipts.
- 03
Gown movement register
Scan a barcode to log where every gown is, with full history per piece.
- 04
Automatic concierge
Messages queue themselves from bookings, deposits, fittings and finished alterations.
- 05
Staff 'My Day'
Today's diary, follow-ups, alterations in progress and takings on one screen.
- 06
Client portal & family passes
An invitation-only wardrobe with saved gowns, balances and secure QR passes.
Palette
